Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This includes your name, email address, phone number, company name, and billing information.

Usage Data

We automatically collect certain information about your device and how you interact with our platform, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies & Tracking

We use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings.

Service Delivery

We use your information to provide, maintain, and improve our services, process transactions, send service-related communications, and respond to your comments and questions.

Analytics & Improvement

We analyze usage patterns to better understand how our platform is used, identify areas for improvement, and develop new features and services that better serve our users.

Marketing Communications

With your consent, we may send promotional communications about products, services, and events. You can opt out of these communications at any time by following the unsubscribe link.

Third-Party Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a notice on our website.

Legal Requirements

We may disclose your information if required by law or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a court order.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security audits.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

Access & Portability

You have the right to access the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format. Contact us to make such a request.

Correction & Deletion

You may update or correct inaccuracies in your personal information through your account settings or by contacting us. You may also request that we delete your personal information, subject to certain exceptions.

Opt-Out

You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages. You may also contact us directly. Note that you may still receive transactional or service-related messages.

Privacy Inquiries

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Team at privacy@datadirects.com or by mail at 350 5th Avenue, Suite 4100, New York, NY 10118. We will respond to your inquiry within 30 days.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.